Say Hello
We'd Love to Hear from You
Have a question about placing an order, a flavor inquiry, or just want to say hi? Reach out — we respond within 24 hours.
Get in Touch
Let's Talk Treats
Whether you have a specific event in mind, want to discuss a design, or have questions about pricing and timelines — we're here and happy to help. Reach out through any of the channels below.
Email
[email protected]
Location
Elk Grove, California
Response Time
Within 24 hours (Mon–Fri)
Follow Along
Send a Message
Not ready to place a full order? Use this form for general questions, design inquiries, or to get a quick quote estimate.
Common Questions
FAQ
Quick answers to the questions we get asked most often.
How far in advance do I need to order?
We require a minimum of 2 weeks notice for all orders. For larger orders (50+ cookies), weddings, or events with complex custom designs, we recommend 4–6 weeks in advance. We book up quickly, especially during peak holiday seasons!
How much do custom cookies cost?
Our decorated cookies start at $4.50 each for simple designs and go up based on complexity, number of colors, and detail work. A standard set of 12 starts around $54. For large or highly custom orders, we'll provide a personalized quote after reviewing your request.
Do you accommodate dietary restrictions?
We can accommodate some dietary needs including nut-free and egg-free options (additional charge may apply). We currently cannot guarantee a gluten-free environment as our kitchen uses wheat flour. Please mention any allergies in your order form so we can discuss options.
Do you offer delivery?
Yes! We offer free local delivery for orders over $75 in the Elk Grove area. A small delivery fee applies for orders under $75. For orders outside the immediate area, please contact us to discuss options. Shipping is available for select non-perishable items.
Can I order for a same-week event?
We require a minimum of 2 weeks notice to ensure quality and freshness. Rush orders may be possible for very simple designs on a case-by-case basis — contact us to check availability, but we can't guarantee it.
Can I see a preview before my event?
For large orders or unique designs, we may provide a digital mockup or proof for your approval before we begin decorating. This is included for wedding and event orders of 50+ pieces. We'll discuss this during your order confirmation process.
What's your cancellation policy?
A 50% deposit is required to confirm your order. If you need to cancel, we offer a full deposit refund up to 2 weeks before your event. Cancellations within 2 weeks of the event date forfeit the deposit, as ingredients and time are already committed. Date changes are handled on a case-by-case basis.
Do you do wholesale or corporate orders?
Yes! We love working with businesses for corporate gifting, holiday packages, and events. We offer special pricing for large recurring orders. Please reach out via our contact form or email to discuss your corporate needs.